Welcome to Flavors of Marrakech!

1. SCOPE OF VALIDITY

The present General Terms and Conditions (hereinafter also referred to as T&Cs) contain the conditions exclusively applicable between you (hereinafter referred to as “customer”) and Flavors of Marrakech (Rue Fatima Zahra 86, 40000 Marrakech, Morocco) as the organizer for the implementation of cooking classes. All provisions apply unless otherwise agreed in the individual agreement.

2. CONCLUSIONS OF CONTRACT AND TERMS OF PAYMENT

1. 1. For organizational reasons, registration for a cooking class can only be made using the registration form on the homepage www.flavorsofmarrakech.com, by sending an email to info@flavorsofmarrakech.com, or by sending a written message to the number +212710026480. The customer receives a confirmation, the invoice for the course fee, and the general T&Cs. With the payment of the course fee by the customer, the contract is concluded. The terms and conditions can be viewed at any time on our website www.flavorsofmarrakech.com.
   2. Our prices are in Euros. For organizational reasons, the course fee must be paid in full within 10 days after the order confirmation and invoice have been sent. The course fee can also be paid through our website www.flavorsofmarrakech.com with the preferred payment method.

3. SERVICES

1. 1. Flavors of Marrakech offers cooking classes focused on cooking, learning, and enjoying.
   2. The course fees for the cooking course include all dishes that are prepared under professional guidance and the use of all cooking utensils. The price does not include alcoholic beverages such as red and white wine.
   3. The cooking courses take place at Rue Fatima Zahra 86, 40000 Marrakech. The starting times, scope of services, and course fees for the cooking courses can be found in the applicable course program. Typically, the duration of a course is about 3.5 hours.

4. GIFT CARDS

1. 1. Gift cards must be purchased for a specific date. However, it is possible to change the date of the course when contacting us via email or phone.
   2. Our cancellation policy also applies to classes booked through a gift card. If there is a no-show in a booked cooking class, there are no refunds. The gift card is only valid for the booked cooking class and expires after the date of the booked cooking class if not postponed beforehand.

5. CHANGES IN SERVICES AND CANCELLATIONS BY THE ORGANIZER

1. 1. The organizer reserves the right to combine courses up to 5 days before the start of the course, postpone courses, or cancel courses at their own discretion, with a full refund of the course fee already paid. Other claims of the course participants are excluded.
   2. In case the instructor is ill and cannot perform the course and no substitute person is available, Flavors of Marrakech has the right to withdraw from the contract even at short notice, with repayment of the course fee.
   3. There will be immediate notification, either via telephone or in writing, if the desired course must be postponed or canceled.

6. CANCELLATION / PARTIAL CANCELLATIONS BY THE CUSTOMER

1. Cancellation Policy
We understand that plans can change, and we aim to make things as easy as possible for you:

• • Cancel 5 days or more before your class: You’ll receive a full refund, minus a €10 service fee per booking.
  • Cancel less than 5 days before your class or fail to show up: Unfortunately, we won’t be able to provide a refund.

2. Rescheduling a class
If you can’t make it, you’re welcome to request a change of date instead. We’ll do our best to accommodate your new plans.
Please let us know at least 48 hours in advance, and we’ll do our best to accommodate your new plans.

You can also transfer your booking to someone else at any time—just let us know in advance!

Thank you for your understanding and support! 😊

7. LIABILITY

Any liability in connection with our offer of the cooking course, as far as the law allows, is excluded. In particular, no liability is accepted for accidents related to sharp objects such as knives or potentially dangerous items. The customer acknowledges these conditions and accepts the risks of a kitchen environment when paying the full amount for a course or event. No liability is accepted for theft of personal items before, during, or after the cooking class.

8. HYGIENE

Every customer is obliged to follow all instructions of the course management regarding the hygienic handling of food and general hygiene. Allergies, as well as contagious diseases, must be reported to the course instructor before the start of the course. The course instructor reserves the right to exclude participants with contagious diseases from the preparation.

9. PRIVACY POLICY

Protecting the privacy of our customers is very important to us. Customer data will only be used for registration to the cooking course and will not be disclosed to third parties. By registering for a cooking course, the customer gives consent to be contacted via email and/or telephone in regard to the registration. We do not store personal payment information. The T&Cs of our payment provider apply.

We use Google Analytics to track details about how this website is used. We can analyze non-personally identifiable information such as IP address, type of browser, date/time, pages visited, clicks, referring pages, and exit pages.

10. APPLICABLE LAW AND PLACE OF JURISDICTION

All legal relationships are subject to Moroccan law. The place of jurisdiction for all legal disputes shall be Marrakech, Morocco.